We will be undergoing scheduled maintenance during this time.
Posted Sep 16, 2025 - 19:13 UTC
Verifying
UPDATE 2 2025-09-15 11:44 UTC / 2025-09-15 07:44 EDT (UTC-4): We are now seeing approximate 97% recovery of the connectivity issue. We are continuing to monitor for service stability. We will provide another update in 2 hours or sooner once more information becomes available.
UPDATE 1 2025-09-15 09:55 UTC / 2025-09-15 05:55 EDT (UTC-4): Our engineering team has completed the rollback of the change that caused the connectivity issue. We are seeing approximate 82% recovery and are continuing to monitor for service performance. We will provide another update in 2 hours or sooner once more information becomes available.
Posted Sep 15, 2025 - 13:15 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Sep 11, 2025 - 02:07 UTC
Scheduled
Description: KORE will be performing a planned maintenance that will impact data services for the above-mentioned customer solutions. During this maintenance, devices may encounter issues with network registration, data connectivity, SMS, voice and provisioning . KORE engineers will be monitoring the process closely to ensure successful completion.
Impacted Customer Solutions: KORE OmniSIM US, KORE OmniSIM Reach, KORE OmniSIM Rush and KORE OmniSIM Brazil Impacted Services: Network registration, data, SMS, voice and provisioning